Refund Policy

Returns & Refunds Policy

At Isage Health, we want you to be completely satisfied with your purchase.
If a product arrives damaged, faulty, or not as described, we’ll happily replace it or provide a full refund.

Eligibility for a Refund or Replacement

You may request a refund or replacement if:

• The item you received is not as described on our website.

• The item arrived damaged or defective.

• You contact us within 14 days of receiving your order.

To start a return, please email admin@isagehealth.com with:

• Your order number

• A brief description of the issue

• A clear photo (if applicable)

Once approved, we’ll process your refund or send a replacement promptly.
Refunds will be issued to your original method of payment.

Change of Mind

As our products are food and health-related items, we’re unable to accept returns for change of mind once the item has been opened or used.
If the product is unopened and in its original condition, we may accept a return at our discretion.

Shipping Costs

If the return is due to our error (incorrect, faulty, or damaged item), we’ll cover all return shipping costs.
Otherwise, you may be responsible for return postage.

Need Help?

If you have any questions about your order, please contact us at:
📧 admin@isagehealth.com